First of all, for those who received the product on behalf of you, please get the exact information from the recipient. If you are sure that it is missing or defective, please contact us with the opening process video. Please take a video of the opening process without editing from the opening of the delivery box to the missing/defective confirmation of the product. After shooting, please refer to the "Precautions for CS" post on the [NOTICE] bulletin board for inquiries.

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If you reply to this post, we will not reply. For all inquiries, please use 'MY PAGE > 1:1' or 'Q&A' bulletin board.